Royal Enfield has announced the launch and roll-out of Service on Wheels, a new, customer-friendly initiative, aimed at safe, seamless and hassle-free motorcycle service experience to customers at their doorstep. Under this initiative, Royal Enfield has deployed 800 units of purpose built Royal Enfield motorcycles across the dealerships in the country.
The Service on Wheels motorcycles are purpose-built, and equipped to carry tools, equipment and spare parts to undertake upto 80% of all typical service and repair requirements at the doorstep of a customer including scheduled maintenance service, minor repairs, critical component testing, parts replacement, electrical diagnosis, and more.
Customers can be assured of the quality of service as Service on Wheels will be handled by trained and authorised service technicians equipped with lubes and parts that will have a 12 months warranty. Customers can now book the Service on Wheels by contacting their nearest Royal Enfield dealership outlet.
A fleet of 57 units of ‘Service on Wheels’ motorcycles have been deployed in the state of Karnataka across all its authorized dealership outlets.
In addition to Service in Wheels, Royal Enfield offers a slew of initiatives that ensure Contactless Purchase and Service Experience. From easy Home Test Rides, to e-payment options for motorcycle purchase and service, to pick-up and drop facilities, these initiatives aim to ensure maximum safety and convenience for the customer. Royal Enfield’s ‘Ride Sure’ program offers 3 attractive ownership packages for a worry-free motorcycling experience.
Customers can opt for an Extended Warranty package of additional 2 years or 20,000 km , over and above the standard warranty. Royal Enfield also offers contactless vehicle servicing with pick-up and drop facilities available at its dealerships.